1. ÀüÈ ¸Þ½ÃÁö¸¦ µé¾îº¸½Ã¿À. (Listen to a telephone message.)
Hello. I¡¯m Susan Park. I bought a, um, printer from your store last week, and I just tried to use it this morning. There must be something wrong with it, because, uh, it, it takes in the paper, but it doesn¡¯t print anything on it. I really need to get something printed for a project in the next couple of days, and I don¡¯t know what to do. I¡¯d like to come in and, uh, exchange the printer for, for another one¡¦ but, the problem is, I lost my receipt. Does your store accept returns without a receipt? I need to take care of this, as soon as possible, so please call me back. Again, my name¡¯s Susan Park, and my number is 489-9895.
Question 10 of 11
2) ´Ù½Ã Çѹø µè°í, Áú¹®¿¡ ´äÇϽÿÀ. (Listen again and answer the questions.)
1)»óȲ(situation): I bought a printer from your store last week.
2) ¹®Á¦(problem): 1. The printer takes in the paper, but it doesn¡¯t print anything on it.
2. I lost my receipt.
3) ¿äû(request): I¡¯d like to come in and exchange the printer for another one.
Question 10: Propose a Solution
Directions: In this part of the test, you will be presented with a problem and asked to propose a solution. You will have 30 seconds to prepare. Then you will have 60 seconds to speak.
In your response, be sure to
show that you recognize the problem, and
propose a way of dealing with the problem
Question 10 of 11
PREPARATION TIME
00:00:30
Question 10 of 11
show that you recognize the problem, and
propose a way of dealing with the problem
RESPONSE TIME
00:01:00
Good afternoon, my name is Anthony Simons. I¡¯d like to bring my car in, uh, to your garage for a tune-up, because, I¡¯m leaving in two days for a business trip, um, out of state. Now, I read on your, your website that I¡¯m supposed to make an appointment, um, three days in advance for a tune-up, but I just don¡¯t have that much time. So¡¦ is there any way you can work on my car, uh, sometime today or tomorrow? I don¡¯t think there¡¯s anything, uh, seriously wrong with it. I¡¯d just like it to be in good condition... for my long drive. Give me a call at 445-0393 if it¡¯s possible for me to, uh, to take my car in. I hope you can fit me in. Thanks.