With Teacher
Now, practice it with your instructor.
1. 전화 메시지를 듣고 질문에 답하시오. (Listen to the telephone message and answer the questions.)
- Hello, this is James Carson from the marketing team. As you know, we are expecting some important buyers from China this Friday, and I’ve asked for a conference room that I could use for the next three days. I especially asked for a spacious room that can fit at least ten people. And I’ve been told to use the conference room on the second floor. Now, here’s the problem. Today, this morning, I stopped by that room just to take a look at the conference room. And surprisingly, the room was closed for renovation. Through the windows, I could see the wallpapers torn off of the walls, and all the furniture pieces were taken out of the room. I don’t know what to do. The meeting is this Friday, and I don’t have any room to hold the meeting. This is a very important meeting and we cannot disappoint them with such problems. Also, there is no way I can reschedule the meeting or their visit. Since you are the department manager, could you please tell me what I should do? Please give me at 123-1234. Bye.
- • 분석하기 (Analysis)
- ① 전화를 건 사람 (Caller) :_________________________________________.
- ② 상황 (Situation) :______________________________________________.
- ③ 문제 (Problem) :_______________________________________________.
- ④ 요청 (Request) :_______________________________________________.
-
• 분석하기 (Analysis)
① 전화를 건 사람 (Caller)
Hello, this is Thomas Green.
② 상황 (Situation)
I came to this city to attend a four-day seminar, so it is important that I have a room. I had my secretary book a room for me one week in advance.
③ 문제 (Problem)
I was informed by your hotel that they never had a reservation under my name.
④ 요청 (Request)
I am hoping that something can be worked out in a timely manner. Otherwise, I should book another hotel.
