In your response, be sure to;
. show that you recognize the problem, and
. propose a way of dealing with the problem
- Hello Cindy, this is Kevin. I¡¯m calling about the conference we¡¯ll be attending this weekend in New York. We have ten people in our department flying there to attend the two-day conference. The plane tickets have already been purchased, but most of the hotels in the area are already fully booked. The only hotels available are too expensive and can¡¯t be covered by our budget. I don¡¯t know what to do. We can¡¯t cancel the tickets and we can¡¯t spend too much money on accommodations. Please call me and let me know what to do. I¡¯ll be here in the office.