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  • Question 10

RESPONSE TIME
00:00:30
  • Question 10

In your response, be sure to;
. show that you recognize the problem, and
. propose a way of dealing with the problem

RESPONSE TIME
00:01:00

  • Hello Cindy, this is Kevin. I¡¯m calling about the conference we¡¯ll be attending this weekend in New York. We have ten people in our department flying there to attend the two-day conference. The plane tickets have already been purchased, but most of the hotels in the area are already fully booked. The only hotels available are too expensive and can¡¯t be covered by our budget. I don¡¯t know what to do. We can¡¯t cancel the tickets and we can¡¯t spend too much money on accommodations. Please call me and let me know what to do. I¡¯ll be here in the office.

 

  • Hello, this is Kevin. I¡¯m sorry to hear that you have this problem. I completely understand your inconvenience. We will do our best to find cheaper accommodations for you. I believe that it would be a good idea to go on a waiting list for the hotels and find cheaper motels. I¡¯ll find a hotel as soon as possible.























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